Terms and Conditions


  • Clients are responsible for setting up prep time in house to allow Ontario Camera to properly provide any small items that are needed for a shoot to run smoothly
  • We are not responsible for missing items not requested and orders are picked up without prepping.
  • We are not responsible for items requested not working with your own equipment if you do not bring items into the shop to test to confirm compatibility.
  • All items are tested in preparation for your pick up as well as after. It can take up to 7 days to send a report of missing or damaged items. Documentation is taken righway of item damaged or missing from rentals, but due to high volume of rentals this report can sometimes take time to be sent to you the client.
  • Client is responsible to pick up and return at the assigned times.